How to Get More Reviews on an ikas Store

Short answer: ask customers for a review after their order has been delivered, make it a single step, and only ask the ones who have agreed to receive email from you. In Türkiye, commercial messages come with consent rules, so check them first. Bring in the reviews you already have so your product pages do not start empty. Kudo for ikas is coming soon to the ikas App Store. It is not installable yet, so this post tells you what to expect rather than asking you to install it today.

Reviews do not arrive on their own. Most shoppers who are happy with an order never write a word about it. This post covers when to ask, who you can ask, and what to do before the first request goes out.

When should you ask an ikas customer for a review?

After the order has reached them. A shopper who is still waiting for a parcel has no opinion about it yet. Delivery is the natural moment, because they have the product in hand and the purchase is fresh.

Kudo's review requests on ikas go out after delivery. A short email with one clear button works better than a long message with several links.

Can you email every customer?

No. Customers need to have agreed to receive email from you. An order on its own is not the same as that agreement.

In Türkiye, commercial electronic messages are subject to consent rules, and the İYS (İleti Yönetim Sistemi) system and Law No. 6563 apply. Whether a particular review request counts as a commercial message is a question for your own legal adviser. This post is not legal advice.

What Kudo does is narrower and simple to state: it only asks customers who have opted in to email. Customers who have not are not asked.

Will Kudo start sending requests automatically?

No. Review requests are off until you turn them on. Nothing is sent from your store until you decide to switch requests on, so you can check your consent process first.

How do you make a review easy to leave?

Each extra step costs you reviews.

• One link, one screen. The request should open straight onto the review form.
• Stars first. Let the shopper rate with one tap, then offer the written part.
• Allow photos. A photo of the product in someone's home is convincing in a way a paragraph is not. Photo reviews are part of the Pro plan, and video reviews are part of AI Pro. The help article on photo and video reviews explains how they work.

Should you only ask happy customers?

No. Asking only the customers you expect to be happy, or hiding the form from the rest, makes your reviews less believable and breaks the rules of many review platforms.

Kudo does not do review gating. A reviewer who gives a low rating is offered a way to contact you after their review is saved, never before. Any reward you offer never depends on the rating.

How do you start with reviews you already have?

A page with no reviews is the hardest to grow.

• ikas reviews. Kudo imports the reviews in your ikas CSV export.
• Another reviews tool. Kudo reads exports from Judge.me, Loox, Yotpo, Okendo, Stamped and others.
• Google reviews. Importing and syncing Google reviews is part of Pro.

Kudo also imports your ikas products as cards, so reviews can be matched to the right product. The help article on importing from another platform lists the formats.

What does it cost?

Kudo has a Free plan on ikas. Review requests after every order are part of Pro. Paid plans are billed inside ikas: ₺990 a year for Pro and ₺1.990 a year for AI Pro in Türkiye, with a 14-day free trial.

What is a sensible first month?

1. Get your products and existing reviews in, so every product page has something on it. The first half of this series, how to show product reviews on an ikas store, covers where they go.
2. Decide how you collect consent for email, and check it with your own adviser.
3. Turn requests on when you are ready.
4. Reply to every review you get.

The Kudo for ikas page has the current status.

Frequently Asked Questions

Can I install Kudo on my ikas store now?
Not yet. Kudo is coming soon to the ikas App Store. This post describes how it will work.

Does Kudo send review requests automatically on ikas?
Not until you turn requests on. They are off by default, and they only go to customers who opted in to email.

Do I need consent to email customers for a review in Türkiye?
Commercial electronic messages in Türkiye are subject to consent rules, including İYS and Law No. 6563. This is not legal advice, so ask your own adviser how it applies to you.

Who does Kudo ask for a review?
Only customers who have opted in to email.

Can I import my existing ikas reviews?
Yes. Kudo imports reviews from the ikas CSV export and your ikas products as cards.

What happens if a customer leaves a bad review?
Reply politely. With Kudo, a reviewer who gives a low rating is offered a way to contact you after their review is saved, never before.