Changing how your page looks
Everything about how your page looks lives in the editor, and every change saves to the page that is already public. There is no separate publish step and no draft copy — what you save is what a visitor sees on their next load.
Layout and card style
Layout decides how the reviews are arranged: a masonry wall, a grid, a carousel, a compact list, a single hero review, a scrolling marquee, and others. There are nine for your page. The Free plan has four of them — masonry, grid, carousel and compact — and Pro opens the remaining five. The website widget has a few more of its own, such as the star rating badge and the photo gallery.
Card style decides how one review is drawn. Free has the default card; Pro adds a minimal one that drops the surrounding chrome and leaves the words.
Switching either does not change the reviews themselves. It is worth trying two or three: a business with four long, detailed reviews reads better as a hero or a compact list, and a business with sixty short ones reads better as a wall.
The header
The business name, tagline and short description are all editable, along with the logo. Pro adds a cover image behind the header, which is the one visual change that makes a page look like a specific business rather than a Kudo page.
Under that sit the things a visitor came for: your phone number, address and directions, opening details, your social links, and your own links, each with a label you write — as many as you like, on every plan. A page that shows a phone number and a directions button converts a browsing visitor better than one that only shows reviews, which is the whole reason those fields are there.
The six things you can hide
Each of these is a switch, and each is on every plan:
| Switch | What it hides |
|---|---|
| Dates | The date under each review |
| Ratings | The star count on each card |
| Source | The "from Google" style label |
| Photos | The photo gallery section |
| Videos | The video section |
| Menu | The menu section |
Hiding a section does not delete anything — the photos, the videos and the menu stay where they are and come back when the switch goes back on.
Hiding dates is the one people ask about most. It is a reasonable thing to do for a business whose reviews are excellent but old — and worth knowing that a visitor reading undated reviews often assumes they are old anyway. Collecting three new ones fixes the problem the switch only covers up.
Ordering, pinning and hiding reviews
In Manage Reviews you can drag reviews into the order you want, pin the ones that should always lead, and hide any individual review from the page.
A hidden review is hidden everywhere at once — your page, the widget on your website, and any feed Kudo produces. There is no state where a review is visible in one place and gone from another.
What you cannot change
The words in a review. You can hide a review or publish it, and nothing in between. A tool that let owners rewrite reviews would make every review on every page worth nothing, including the honest ones.
The frame of your page. There is no free-form canvas, and you cannot move an individual element around — the layouts are fixed arrangements, not a page builder. That is deliberate: a wall that works on a phone is a narrow design problem, and every layout here is already solved for it.
Your web address. It is fixed once the page exists, because printed QR codes and other people's links depend on it.
Frequently asked questions
How many layouts do I get on the Free plan?
Four of the nine: masonry, grid, carousel and compact. Pro opens the other five and the minimal card style.
Can I change the colours?
On Free the page follows Kudo's palette with your logo on top of it; Pro adds six page themes and a cover image. There is no arbitrary colour picker on the page itself — the embeddable widget is where the font and corner styling can be matched to your own site.
Can I hide the star ratings but keep the reviews?
Yes, that is one of the six switches, and it is on every plan.
Do I need to republish after editing?
No, and there is no draft version to publish. Saving in the editor changes the live page, so you do not need to remember a second step.
Can I pin more than one review?
Yes. Pinned reviews stay above the rest in the order you drag them into.
Still stuck? Write to support@getkudo.co with your page address and what you are trying to change.