Adding products to your Kudo page

The Shop app puts your products on your page as cards, each with a picture, a name, a price and a button. Customers do not pay on your Kudo page: the button opens your own checkout, your own shop, or a chat with you.

How do I add a product by hand?

1. Open Apps and choose Shop.
2. Press Product.
3. Add a picture, a name and a price, and write a description if you want one.
4. Under Where people buy it, paste the link to the product on your own shop, or choose WhatsApp order and enter your number. A WhatsApp order opens a chat with the product's name already typed.
5. Choose the button text: Buy, Order, Inquire, Book, or your own words.
6. Press Add product.

A product needs a link to be shown. If you add one without a link, it waits hidden, marked as needing a link, and it can be shown once you add the link.

A picture must be under 5 MB. If the link goes to a shop Kudo recognises, the button reads Buy on that shop's name.

How do I bring my products from Shopify or Wix?

If Kudo is installed on your Shopify or Wix store, the Shop screen shows Bring products from your store.

1. Choose Best sellers or Newest, and how many to bring: 6, 12 or 24.
2. Press the button to bring them.

Kudo brings each product's picture, price and link. A product you already have keeps its place, and one you hid stays hidden. Kudo does not delete anything from your page when you remove a product from your store.

On Shopify, best sellers are ranked inside a collection, so your store needs at least one collection for that choice. Without one, bring your newest products. A Wix site only offers its newest products, because Wix does not share which sell most. If Kudo says importing from your store is not switched on yet, add your products by hand.

How do I hide a product?

On the Shop screen, press the eye on the product's card. A hidden product disappears from your page but stays in your list, so you can show it again. To remove one for good, open the product and press Delete. Deleting a product cannot be undone.

You can also switch the whole shop off with Shown on your page. That hides the section and does not touch any product.

Can I group products into collections?

Yes. Press Collection, name it and pick the products. Its products show under that heading on your page. You need at least one product first.

What this does not do

• Kudo does not take payment. The button opens your own checkout or chat.
• Bringing products from your store does not change anything in your store.
• A product without a link does not show on your page.
• Bringing products does not bring more than 24 at a time.

Frequently asked questions

Is the Shop free?
Yes. The Shop is on Pro and AI Pro, with no limit on the number of products.

Can I show product reviews on the cards?
Yes. A card shows the rating of the reviews you have published for that product.

Where do customers pay?
On your own shop or checkout, or by chatting with you on WhatsApp. Kudo does not handle payment.

Still stuck? Write to support@getkudo.co with your page address and what you were trying to add.